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FAQs

Product Education

What are Hemp Essential Oils?

Essential oils are comprised of aromatic compounds called Terpenes. Terpenes give plants their smell and can be used as aromatherapy. Most plants only contain a handful of Terpenes but the Hemp plant contains over 140 unique Terpene compounds per plant which is why we like to think of Hemp as aromatherapy on steroids. Click here to learn more about the benefits of Hemp Terpenes.

Are Hemp Essential Oils legal?

Yes! The Farm Bill of 2018 legalized industrial hemp on a federal level. The passing of this bill means that CBD and Essential Oils sourced from industrial hemp is federally legal too. The primary terpenes found in cannabis are also on the FDA “generally recognized as safe” (GRAS) list.

What is CBD?

CBD is short for cannabidioil and it's a chemical compound extracted from the Cannabis Plant. Unlike it's cousin THC, CBD is not psychoactive and is used in oils and edibles to impart a feeling of relaxation and calm. CBD also has amazing topical benefits and does wonders for your hair. Click here to read about the benefits of using CBD on your hair.

Where do you source your Terpenes and CBD?

Right here in the USA. Fog & Tree products are made in California. Our Hemp Terpenes are steam-distilled from Hemp Flowers without the use of chemical extraction and come from an accredited genetics company in Humboldt County California. Our CBD isolate is sourced from licensed Hemp Farms throughout the US.

Are Fog & Tree Products Tested?

Yes. At Fog & Tree, we pride ourselves in creating products that are both good for you and good for the environment. All of the Fog & Tree products are tested by a third-party lab for potency and heavy metals. The results can be found in our COAs which are available for download on our product pages.

Shipping & Returns

How much is shipping?

At Fog & Tree we offer FREE First-Class USPS shipping on all our products.

How soon will I receive my order?

All orders ship within 3-5 business days and we ship all products through the United States Postal Service. First-Class mail is provided to you at no cost and will arrive in 5-7 business days.

How do I make a return?

To make a return, send an email to: hello@fogandtree.com A customer service representative will reach out to you within 1 to 2 business days with instructions on how to proceed with the return. Once the return process is complete, a full refund will be made to your original form of payment. Refunds may take 5 to 7 business days to post to your bank or credit card.

Can I cancel my order?

Cancellations must be made prior to receiving your tracking information. If you need to cancel your order prior to shipping, reach out to hello@fogandtree.com.

What if something is wrong with my order?

If you notice any problems or defects with your products, we are happy to exchange or return them for no additional cost. Reach out to hello@fogandtree.com for replacements and returns.

Still Need Assistance?

Contact Us

Email: hello@fogandtree.com